Exit From The Retail Electricity Market
Since our entry into the Singapore retail electricity market in 2015, we have strived to provide comprehensive electricity price plans to ensure savings for our commercial and residential customers. However, unexpected volatile conditions in the energy market have made it extremely difficult for us to continue to do so.
It is with great sadness and regret that we inform our loyal customers that Best Electricity will be exiting from the retail electricity market with effect from 21/10/2021. Our customers will receive an official notification from us within the next few days.
We assure our customers that there will be no disruption to their electricity supply. We are working closely with the Energy Market Authority (EMA) and the SP Group to ensure a smooth transfer of our customers to SP Group. Our customers will receive a notification from the SP Group upon the transfer.
While not a requirement on our part, we will present our customers with an ex-gratia payment, which will be included in their final bill with us, as a token of our appreciation of their support.
We would like to thank all our customers for their support. It has been a privilege to serve you.FAQ